1. How can I place an order?
To place an order, select your desired product, click on Add to Cart, and proceed to checkout. Complete the payment process to confirm your order.
2. What payment methods do you accept?
We accept Credit Cards, Debit Cards, UPI, Net Banking, and Cash on Delivery (COD) for selected locations.
3. How long does it take to process an order?
Orders are usually processed within 1–3 business days after successful payment confirmation.
4. What is the estimated delivery time?
Delivery typically takes 5–7 business days, depending on your location and courier partner.
5. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery (COD) is available for selected pin codes. Availability will be shown at checkout.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to track your shipment on the courier partner’s website.
7. Can I cancel my order?
Orders can be cancelled before dispatch. Once the order has been shipped, cancellation is not possible.
8. Do you offer returns or replacements?
Yes, eligible products can be returned or replaced within 7 days of delivery. Please refer to our Return & Replacement Policy for full details.
9. Which items are not eligible for return?
Customized or personalized products and items damaged due to misuse are not eligible for return or replacement.
10. When will I receive my refund?
Refunds are processed within 7–10 business days after the returned product passes quality inspection and approval.
11. What should I do if I receive a damaged product?
If your product arrives damaged, please contact us within 24–48 hours of delivery with clear photos or videos. Our support team will assist you promptly.
12. Are there any shipping charges?
Shipping charges, if applicable, are calculated at checkout based on your location and order value.
13. Do I need to create an account to place an order?
No, you can place an order using guest checkout, unless account creation is mandatory for certain services.
14. How can I contact customer support?
You can reach us through email, phone, or the Contact Us page. Our support team will be happy to assist you.